My order was returned to sender?

Usually means UPS/USPS tried to deliver and couldn't get in, or the address was missing an apartment number.

If we get it back, we'll email you right away.

  • Want us to reship it? Just confirm your address and we'll send it again — you'll just cover the second shipping label.
  • Want a refund instead? We'll refund the tray, minus the original shipping cost to get it to you.

Just reply to support@gethoneybutter.com within 14 days so we can sort it.