Warranty & Care

Our promise:
Every HoneyButter tray is handmade and inspected before it ships. If it arrives chipped, cracked, or damaged, tell us within 14 days with a photo and we'll replace it free — no need to send the old one back.

What’s covered for 6 months:

  • Cracks or chips out of the box
  • Glaze defects that affect use

What’s not covered:

  • Damage from dropping it (it’s ceramic, it will break if dropped)
  • Staining from olive oil / balsamic / spices over time — that’s patina, it’s normal
  • Dishwasher damage — hand wash only
  • Normal wear from daily use

If something feels off, just email support@gethoneybutter.com — we actually answer.

Made to be used. Made to last.